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FAQs

Frequently Asked Questions

What hair textures are available?

Our premium hair bundles are available in two signature textures: Straight and Body Wave.

What lengths can I choose from?

We offer a range of lengths, allowing you to choose the perfect look for your style. Available lengths are displayed on each product.

Can I choose different lengths in one order?

Yes. You can select the length and texture for each bundle and add your preferred combination to your cart.

How do I care for my ÉLAN hair?

Use gentle, sulfate-free hair products, avoid excessive heat, and brush or detangle the hair gently to help maintain its softness and appearance.

How long does shipping take?

Shipping times vary depending on your location. Once your order is confirmed, you’ll receive the relevant shipping and tracking information.